FAQ

We accept payments by credit card (Visa, MasterCard, American Express), PayPal and bank transfer.

Delivery times vary depending on your location and the shipping method you choose. Typically, orders are shipped within 1-3 business days and delivered within 5-7 business days.

Yes, we accept returns within 30 days of receiving your order. Please see our return policy for more details.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This will allow you to follow the progress of your package.

Yes, we offer a range of sizes for most of our products. You can check the size guide on each product page to choose the size that best suits you.

Yes, we are committed to providing quality products made from high quality materials. If you have any concerns about the quality of your order, please feel free to contact us.

If your order has not yet been shipped, you can contact our customer service to request a cancellation or modification. However, once the order has been shipped, we are no longer able to modify it.

Yes, we regularly offer special promotions and discount codes for our customers. Be sure to sign up for our newsletter to be the first to know about our exclusive offers.

You can find detailed information about shipping costs on the checkout page when finalizing your order. Shipping costs are calculated based on your shipping address and the shipping method you choose.

You can contact us via our contact form on the website or by email at contact@ovss.fr . Our team will be happy to answer all your questions and help you as soon as possible.